FAQ

No, KPIScore is versatile and suitable for any team or department where performance tracking and accountability are essential. While KPIScore is particularly beneficial for sales teams, it can be adapted to other roles, including customer service, operations, HR, and more.

Switching to KPIScore is designed to be simple. With a quick setup, ready-made templates, and intuitive features, your team will be able to adjust quickly. Our onboarding support is also available to make the transition seamless.

The setup process is designed to be fast and user-friendly. Initial setup using the wizard takes less than 15 minutes. Our help videos and guides can assist along the way, and with everyone's collaboration, your team can be fully onboarded within a day.

KPIScore is straightforward for employees to use, and since their performance scores are tied to daily usage, most employees find it beneficial to engage with the system right away. With regular use, it quickly becomes second nature, seamlessly integrating into their workflow.

Absolutely. KPIScore is built with flexibility in mind. Start with one of our templates and customize KPIs and other fields according to your specific needs. This makes it adaptable across different industries and roles.

Choosing the right KPIs depends on your business goals and team responsibilities. KPIScore offers suggested KPIs to help guide you, and our team is available to offer recommendations based on your specific industry and objectives.

KPIScore gives employees a clear understanding of their performance expectations and provides feedback based on daily achievements. This helps them stay focused, track progress, and identify areas for improvement. It's an empowering tool that supports personal growth and helps them excel.

While monthly targets provide direction, daily planning keeps your team focused and aligned in the short term. It's an optional feature, but it encourages productivity by breaking down long-term goals into manageable daily tasks, promoting clarity and ensuring consistency in achieving targets.

We prioritize your data security by adhering to stringent PDPR (Personal Data Protection Regulation) standards. All data is encrypted and handled with care to ensure the safety and privacy of your information.

No, data isn't transferable between individual accounts at this time. Each account holds its unique records to ensure data integrity and security.

At this time, integrations with other tools are not yet available, but we're exploring ways to add compatibility with popular systems to improve workflow efficiency.

Once the trial period ends, you'll be charged according to the selected package. If payment cannot be processed, your access to the system will be paused until a successful transaction is completed.